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1.0 Company Information

1.1 What Is Automated Signature Technology?

1.2. Where is Automated Signature Technology?

1.3. I cannot find pricing on the website, how do I get pricing?

1.4. How user-friendly are your signature machine?

1.5. I received a Sheaffer fountain pen with my machine. Do I have to use that pen in the machine?

2.0 General Product Information

2.1 Do the signatures signed by your signature machines actually appear real (i.e indentations of actual pen)?

2.2. What type of signature machines do you sell?

2.3. Do you offer automatic feed machines?

2.4. What security features are available on your machines?

2.5 What accessories are available on a signature machine?

2.6. Can one of your machines write an entire post card and sign it?

2.7. Who uses a signature machine?

2.8 I need to order a new signature for our machine. Where do I get a form?

3.0 Specfic Product Information

3.1 What are the capabilities of the SigTech 800?

3.2. What are the capabilities of the SigTech 4000?

3.3. What are the capabilities of the Ghostwriter?

3.4 Are the Ghostwriter models as reliable and rugged as the other machines?

3.5 What are the capabilities of the Ghostwriter MAX?

4.0 Warranty and Product Maintenance

4.1. What warranty and service programs do you offer?

4.2 What is your factory warranty?

Important Disclaimer and Copyright Information

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Automated Signature Technology was founded in 1998 by the children of Robert M. De Shazo Jr., the founder of the signature machine technology. We are dedicated to providing the best products and services available available on the market today.

1.2 Where is Automated Signature Technology?

Automated Signature Technology is located in Sterling, Virginia near Dulles International Airport. Please feel free to contact us by phone, fax or email. Our hours are 9:00 a.m. to 6:00 p.m. EST.

1.3 I cannot find pricing on the website, how do I receive pricing?

Contact us at 800.636.4450 for pricing or complete the request for quote form.

1.4 How user-friendly are your signature machine?

Our signature machines are very user-friendly. In less than 1 hour, any of models can be set-up and operational.

1.5. I received a Sheaffer fountain pen with my machine. Do I have to use that pen in the machine?

No, you do not have to use the pen provided with the machine. You can use any pen that desire in the machine.

2.1 Do the signatures signed by your signature machines actually appear real (i.e indentations of actual pen)?

Signatures from our machine are real and look real. Our equipment uses the same pen as you do to sign. Therefore, pen indentations, smudges and other pen characteristics are created by our equipment.

2.2 What type of signature machines do you sell?

The signature machines that we sell and manufacturer use any writing instrument. Our signature machine replicate the handwritten motion used to generate a signature or phrase over and over again. Our signature machines provide the highest quality signatures possible. All of our models can be customized with additional options to meet your unique needs.

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2.3. Do you offer automatic feed machines?

Yes, we offer two automatic-feed models, the Ghostwriter MAX and the SigTech 4000

2.4 What security features are available on your machines?

Each model has different built in security features. All models offer removable writing arms and signature storage devices. We also offer a variety of locks and counters. The Ghostwriter and Ghostwriter MAX require a password for operation. Optional logging software is available for the Ghostwriter line.

2.5 What accessories are available on your signature machines?

There are many options that can be added to your signature machine, such as locks, counters, and covers, or a space saving pedestal stand.

2.6 Can one of your machines write an entire post card and sign it?

The Ghostwriter can depending on how much you want to write. It is advised to fax the written document to us. We can examine it and determine the best way to reproduce it.

2.7 Who uses a signature machine?

Please visit http://www.signaturemachine.com/company/clients.htm for more information.

2.8 I need to order a new signature for our machine. Where do I get a form?

You can call customer service at 800-636-4450 to request a form. Please have your machine model available when calling You may also download a form from the web site. Ghostwriter Signature Order Form or SigTech Signature Order Form.

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3.1 What are the capabilities of the SigTech 800?

The SigTech 800 signs almost anything with the pen of your choice.

3.2 What are the capabilities of the SigTech 4000?

The SigTech 4000 signature machine is an automatic feed, text scanning signature machine. It does not require an operator.

3.3 What are the capabilities of the Ghostwriter?

The Ghostwriter autopen integrates cutting edge technology with the SigTech line of signature machines. This machine offers an increased signing area to sign phrases and postscripts and is the smallest machine in our product line. Utilizing proprietary software, the Ghostwriter produces the highest quality signatures and phrases in the industry.

3.4. Are the Ghostwriter models as reliable and rugged as the other machines?

Yes, the Ghostwriter models are just as dependable as the SigTech models. They are capable of signing hundreds even thousands of signature and phrases.

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4.1. What warranty and service programs do you offer?

Our equipment is guaranteed against factory defects. In addition, an annual extended warranty contract is available.

4.2 What is your factory warranty?

All signature machines manufactured by Automated Signature Technology are covered by a 90 day factory warranty. If the product is found to be defective during the warranty period, Automated Signature Technology will repair or exchange the defective product with an identical or equivalent replacement. After the 90 day factory warranty period, an annual maintenance contract is available.

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Copyright:

  • This site and all content provided on it belongs to Automated Signature Technology.
  • The content on this site may not be copied, published, distributed, transmitted, printed or resold without prior permission.

Disclaimer:

  • All information is offered in good faith and in the hope that it may be of use.

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Automated Signature Technology © 2006
112 Oak Grove Road, Suite 107, Sterling, Va 20166 • Phone: 703-397-0910 • Toll-Free 800-636-4450 • Fax: 703-397-0914

SigTech, Automated Signature Technology, Ghostwriter and Autosigtech are all trademarks of Automated Signature Technology.